It's Time to Take Your Customer Service to the Next Level

It's Time to Take Your Customer Service to the Next Level

Providing excellent customer service isn’t just a good business practice, it’s required if you want to get a significant leg up on your competition in today’s market; particularly considering that 89% of consumers have switched to a competitor following a poor customer experience.(1) ...

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Investing in Your Employees

Investing in Your Employees

Your employees are the lifeblood of your business and finding the right team members for your dealership isn’t always easy. On top of that, according to Human Resources Today, turnover can cost your dealership anywhere from 16% to 213% of your past employee’s salary. That’s ...

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